Web Hosting Woes

My website spent a good chunk of today not functioning. The general reason–as I understand it–is that someone attacked the host’s name servers, and as a result… basically everything attached to those name servers went down. I’ve been debating changing hosts on and off for a while. This afternoon was a little bit of an **aha!** moment. A while back, I got a letter that suggested I upgrade to a snazzier server because I’m straining the resources on my current plan.

Well, I contacted them, and asked for a ballpark figure on how many views my account should be able to handle, and was told–I don’t know if I should be surprised–that it had more to do with my use of resources, than a specific number of views.

Uh-huh. So, I got to optimizing databases, and started looking askance at photos. Is that picture too big? Uhm… Well, maybe a few fewer pictures. I’m sure you’ll be able to see where it changed, if you look back at posts.

I don’t know what number I was expecting, but it certainly wasn’t anything close to what I had been getting. But you know how it is. Lack of experience, and willingness to accept the idea that this is my fault.

So, fast forward, and now the whole system is down because of a Distributed Denial of Service attack on the name servers.  Well, **aha!** That sounds a lot like the kind of thing that might be presaged by resources being gobbled up.

I’m thinking warm fuzzy thoughts about changing hosts.

I’ve found one that advertises a number of views with a hosting plan that costs… well, about the same as mine… And their number is 200k per month. Well, I’m not actually going to do the math, but–uhm, yeah… carry the 200–that’s more than I’m getting.

And it’s WordPress specific hosting.

I know it won’t be exactly the same for everyone, but I do like having at least a broad figure.

I’m still doing some thinking. I have a while until my term ends. I’m not crazy about the hassle of moving, and I’m not 100% sure what the new host will be. I also kinda want to revisit the issue with their customer service, and perhaps be much clearer about the reason for the questions.

I also have a friend who has some deep and soul-binding connection with them (I didn’t ask) so I might run the questions by him, just on basic principle. (Or I might not. I don’t know if setting myself up for second-hand preferential treatment is a good long-term choice.)

So, while I’m out there collecting information… Anybody in love with their host? Or, you know… ready to commit justifiable homicide? Recommendations? Warnings?

3 Comments

  1. Reply

    I switched to SiteGround a while back based on recommendations, and so far I’ve been very happy. The few times I had any issues (mostly my fault) I managed to talk to them almost instantly using their web chat, and they solved my problems.

  2. Reply

    I use Tigertech 9.99 a month, that is it. Had for several years now. Love them. They transfer my website for me easy peasy no extra charge.

    Sorry about your headache with hosting.

    • Reply

      Mine is WordPress too. It is also the same one Holly uses. It is why I decided to try it. Way cheaper in the long run than WP.org which was 99 a year and Yahoo.
      Bluehost has some cheaper, which I used for a short time, but I Tigertech is so much easier for me to navigate and learn and their support puts Bluehost to shame, which is why I the switch. I just took advantage of that last month no extra charge to switch my website from my subdomain to my main domain.

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